Client Relations Manager - Litigation ::

Client Relations Manager - Litigation

Palo Alto, CA

Commensurate with experience

Perkins Coie has a great opportunity for a Client Relations Manager to oversee the marketing and business development efforts for its Palo Alto, California office. Key requirements are experience with proposals, a Bachelor’s degree and 6+ years in a law firm or other professional services environment.
• Perkins Coie has been named as one of FORTUNE magazine's "100 Best Companies to Work For" for 12 consecutive years!
• Perkins Coie has more than 900 lawyers in offices across the United States and Asia. Perkins Coie represents great companies across a wide range of industries and stages of growth—from start-ups to FORTUNE 100 corporations.
• Perkins Coie is highly rated for the quality of its client service. This strength stems from two key factors: a strong emphasis on service that starts at the top of the firm and permeates throughout, and an extremely collegial culture that emphasizes collaboration in support of client needs.

The manager will oversee and manage the development of Litigation practice-specific proposals and other marketing and business development materials. This hands-on position will play a key role in proposal development activities by supporting the firm wide Client Relations (CR) team and leading the team through a winning proposal. The manager will likely directly supervise CR staff and will provide support to CR colleagues in other offices toward the same goals. The manager will also provide support for Palo Alto office sponsorship and events.

• Lead major (high dollar, high visibility) proposals/RFPs in Litigation practice area.
• Actively collaborate with firm lawyers, CR team and other key team members to develop clear, compelling, winning proposals. Pose questions that encourage a team to consider all aspects of the client’s position, and draw out essential messaging.
• Develop, organize and manage content for proposal documents and related collateral within the firm’s proposal generator tool. Manage contribution process and maintain version control.
• Work with design to develop creative and information graphics. Provide overall quality control for all pursuit materials; apply brand standards to proposals and presentations.
• Build and sustain “trusted adviser” relationships with lawyers in the Palo Alto office. Contribute to office strategy utilizing business plans and other opportunities for building visibility, brand, and client base.
• Track all proposal information required to develop reports in firm database. Ensure client feedback from proposals is obtained and noted.
• Participate in regular meetings to share best practices, information, problem solving, etc. Develop and present activity reports that summarizes activity, success rate and progress on initiatives.
• Engage with firm lawyers to resolve any conflicts and needs that might arise.
• Provide research and competitive intelligence to office, practice and industry groups related to targeting and business development opportunities.
• Draft, update and maintain marketing materials and experience lists related to assigned groups.
• Coordinate responses to practice and industry group related surveys in conjunction with local office lead where appropriate.
• Provide support for Palo Alto office sponsorship and events.

• Bachelor’s degree and six or more years in marketing and/or business development.
• Experience in or familiarity with law firm or professional services marketing preferred, with a particular focus on litigation.
• Significant experience in proposal and pitch development.
• Must be detail-oriented with excellent customer service skills and ability to prioritize.
• A quasi-journalistic ability to quickly grasp specialist knowledge and then make it clear for external parties.
• Ability to work with all levels of personnel and diplomatically interact with many diverse personalities.
• Excellent communication skills, both oral and written.
• Problem solver.
• Successful team player.
• Strong people skills.
• Must have strong abilities in project management as well as Microsoft Office applications including Excel, PowerPoint, Outlook and Word.

About the Firm:
Perkins Coie is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability, or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities and termination.

Schmidt Marketing has been retained to conduct this search. Interested and qualified candidates should e-mail their resume, in strictest confidence, to Donna Erickson.

Schmidt Marketing, Inc.
P.O. Box 24198
Edina, Minnesota 55424